Hi, I’m
Lavennia Brown
Austell,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals.
Overview
2
years of professional experience
Work History
Goodwill Store
Customer Service Representative
2022.04 - 2023.08 (1 education.year_Label & 4 education.months_Label)
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Handle customer inquiries, resolve issues, and provide excellent support.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Keller Williams
Transaction Coordinator
2021.06 - 2022.12 (1 education.year_Label & 6 education.months_Label)
Job overview
- Utilized financial software to prepare consolidated financial statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Education
Chattahoochee Technical CollegeMarietta, GA
High School Diploma
06.2023
University Overview
CBCS medical billing and coding
Skills
- Complaint resolution
- Report preparation
- Sales expertise
- Administrative support
- Technical Support
Timeline
Customer Service Representative
Goodwill Store
2022.04 - 2023.08 (1 education.year_Label & 4 education.months_Label)
Transaction Coordinator
Keller Williams
2021.06 - 2022.12 (1 education.year_Label & 6 education.months_Label)
Chattahoochee Technical College
High School Diploma