Laverne Blevins
State Farm Insurance
Trinity
21
years of professional experience
Proven sales expert with a strong track record in customer relationship building and retention. Skilled in lead prospecting and time management to enhance service delivery.
Work History
Sales/Account Representative
7 Years 5 Months- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Analyzed client needs to recommend appropriate insurance products and services.
- Conducted regular follow-ups to ensure timely policy updates and renewals for clients.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales and Health Insurance Specialist
12 Years 1 Month- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Provided comprehensive customer service to drive client satisfaction.
- Collected premiums on or before effective date of coverage.
- Generated leads through cold-calling, networking and other outreach methods.
- Identified and solicited sales prospects in agency databases.
Education
High School Diploma
Skills
Insurance product sales
Lead generation
Lead prospecting
Warm lead outreach
Consultative selling
Customer retention
Client engagement
Customer service
Time management
Timeline
Sales/Account Representative
State Farm Insurance
03.2019 - CurrentRead More
Sales and Health Insurance Specialist
Insperity
02.2006 - 03.2018Read More
McArthur Sr High
High School Diploma
Read More