Laverne E brown
Charlotte,nc
Summary
- 8312 Riverbirch Dr., Apt 302, Charlotte, NC 28210
- 704-819-7689
- Linkedin/laverne-brown-84146519
- Twitter/Blog/Portfolio
Meticulous Accounts Payable Specialist with 15 years of experience in A/P accounts. Expert in People soft, Gateway, CRM and rectifying discrepancies with professionalism and speed. Known for accuracy, resourcefulness and extensive expertise in Accounting. Seasoned professional with a significant background in accounts payable over a 25-year career. Proficient in tracking expenses, preparing reports and maintaining records. Collaborative team player and self-motivated employee well-versed in GAAP.
Overview
27
27
years of professional experience
Work History
Customer Service Billing Specialist
Charter Communications
Charlotte, NC
11.2019 - Current
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Answered 120 calls per 8 hours shift to answer customer questions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized gateway, crm to compile data gathered from various sources.
- Earned reputation for good attendance and hard work.
Huntersville
11.2018 - 02.2019
- Supported purchasing department by compiling paperwork and taking detailed meeting minutes.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
A/P Specialist
Pentair
Ashland, OH
10.2017 - 08.2018
- Manages transactions, reconciliations, and statements within Accounts Payable vendor accounts.
- Processes improvements within and assists third party outsourced providers.
- Troubleshoots and provides management support to AP Customers (Employees and Vendors).
- Manages AP Account Reconciliations and month-end close process.
- Aids other AP Senior Analysts and Special Projects as assigned.
Plant Planner/ Scheduler
Charlotte, NC, Cogentrix
01.2017 - 09.2017
- Plans and establishes production schedules to meet customer demands.
- Develops production schedules in accordance with sales forecast, plant and employee capacity.
- New business opportunities.
- Has responsibility to decide operation plan for made-to-stock or made-to-order.
- Work directly with supervisors of various departments to make sure all materials will be delivered in a timely manner to meet the customers’ requested date.
- Implements on-going management programs.
- Manages transactions, reconciliations, and statements within Accounts Payable vendor accounts.
- Processes improvements within and assists third party outsourced providers.
- Troubleshoots and provides management support to AP Customers (Employees and Vendors).
- Manages AP Account Reconciliations and month-end close process.
- Aids other AP Senior Analysts and Special Projects as assigned.
P Quality Assurance Specialist
Time Warner Cable
Charlotte, NC
01.2003 - 01.2016
- Proven ability to prioritize and complete multiple tasks.
- Collected vendor information for accuracy, processing and any returned checks.
- Worked with different division and personnel to collect current remitted addresses, discounts or any changes modifications of the business structure.
- Implemented tasks in PeopleSoft in creating check escheatment reported work daily with Mellon Bank with ACH return reports and suspect reports.
- Handled checks to create voids, reissues and stopped payments.
- Facilitated successful internal and external audits through sound and thorough documentation.
- Composed effective accounting reports summarizing accounts payable data.
- Researched and resolved accounts payable discrepancies.
Accounts Payable Clerk
Time Warner Cable
Akron, Ohio
01.1998 - 01.2003
- Demonstrated excellent communication skills with vendors, fellow employees, and management in all areas of the division.
- Handled daily incoming invoices for products and services rendered.
- Proven knowledge of all coding in various areas of the division.
- Maintained accurate records and maintained retention for documents filed.
- Utilized all machines in department and supported management through risk identification, control testing and process improvement procedures.
- Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks.
- B.A.
- Business Management, (2010) University of Phoenix M.A.
- Accounting: and Financial Management CFE, (2013) Keller DeVry University.
Education
Master of Science - Masters in Accountancy /Forensic Specialization
Keller Graduate School of Management of DeVry Univ
Charlotte, NC07.2013
Bachelor of Science - Business Management
University of Phoenix
Charlotte, NC06.2010
Skills
- Maintain petty cash accounts and log all outgoing disbursements
- Monitor all vendor payment agreements to find discounts that can be used to reduce invoice amounts
- Keep track of credits owed to the company and ensure all credits are properly applied to vendor payments
- Reconcile payable reports each month to confirm that all amounts paid were accurate
- Ability to use Microsoft productivity software such as Excel and Word
- Excellent attention to detail
- Strong organizational ability
- Effective corporate communications skills
- Accounting
- Accounts Payable
- AP
- Attention to detail
- Business Management
- Excellent communication
- Corporate communications
- Documentation
- Financial Management
- Accounts payable processes
- Vendor relationships
- GAAP principles
- Organizational
- PeopleSoft
- Processing receipts
- Process improvement
- Processes
- Coding
- Supervision
Personal Information
Ability to consistently meet all deadlines
Activities
One of my biggest passions is baking; my beloved mother was a astounding baker. I am greatly involved in my church in outreach ministries that includes feeding the homeless, working with the health awareness groups which includes preventative care, diabetes, hypertension.
2
Timeline
Customer Service Billing Specialist
Charter Communications
11.2019 - Current
Huntersville
11.2018 - 02.2019
A/P Specialist
Pentair
10.2017 - 08.2018
Plant Planner/ Scheduler
Charlotte, NC, Cogentrix
01.2017 - 09.2017
P Quality Assurance Specialist
Time Warner Cable
01.2003 - 01.2016
Accounts Payable Clerk
Time Warner Cable
01.1998 - 01.2003
Master of Science - Masters in Accountancy /Forensic Specialization
Keller Graduate School of Management of DeVry Univ
Bachelor of Science - Business Management
University of Phoenix