LaVerta Bowles-Brown
St. Louis,MO
Summary
Versatile professional with experience in both operations management and patient care support. Strong background in team coordination, scheduling, customer service, and maintaining efficient daily operations, combined with compassionate hands-on caregiving experience. Excellent communication, leadership, and problem-solving skills with a commitment to delivering high-quality service and support in fast-paced environments.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Home Health Aide
1st Choice Home Health
St Louis, MO
04.2020 - Current
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility and transfers, promoting independence while maintaining dignity.
Front Desk Manager
Gold's Gym
Florissant, MO
06.2016 - 01.2018
- Ensured the privacy and satisfaction of all members while maintaining a clean and safe environment.
- Implemented effective strategies to enhance customer experience and retention.
- Coordinated with team members to ensure smooth day-to-day operations of the front desk.
- Provided exceptional customer service, addressing inquiries and concerns.
- Demonstrated strong organizational skills in managing administrative tasks and maintaining a professional atmosphere.
Education
Information Technology Fundamentals
NPower
St. Louis, MO05.2026
High School Diploma -
Soldan International Studies
St Louis, MO05.2016
Skills
Operations Coordination
Problem-Solving & Decision-Making
Time Management
Inventory & Supply Management
Health & Safety Compliance
Communication & Interpersonal Skills
Project Management
Multitasking in Fast-Paced Environments
Computer & Administrative Skills
Certification
ITF+ Certified
Google Coursera - Project Management
Timeline
Home Health Aide
1st Choice Home Health
04.2020 - Current
Front Desk Manager
Gold's Gym
06.2016 - 01.2018
Information Technology Fundamentals
NPower
High School Diploma -
Soldan International Studies