Lavetta Funchess
Charlotte
Summary
A position in an organization that will benefit from my initiative, capabilities, and contribution. I am especially interested in a position with the potential for advancement and increased decision-making responsibilities.
Result-oriented, self-starter and dependable professional experienced in customer service. I Excel in fast paced environments as well as motivating others which increase productivity.
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
22
22
years of professional experience
Work History
Store Manager
Bargain Hunt
Charlotte
12.2015 - 03.2025
- Responsibilities included: completed store operational requirements by scheduling and assigning employees; following up on work results
- Maintained store staff by recruiting, selecting, orienting, and training employees
- Ensures availability of merchandise and services by approving contracts; maintaining inventories
- Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
Manager In Training
Things Remembered
Charlotte
05.2014 - 01.2017
- Responsibilities included: provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods
Store Manager
Goodwill Industries
Charlotte
05.2003 - 11.2013
- Responsibilities included: Monitoring all files upon receipt and departure within the Post
- Monitored compliance to operational, safety, and inventory control procedures, including physical security standards
- Served as a link between Senior Management and employees by handling questions, interpreting and administering contracts and helping to resolve work-related problems
Education
High School -
Grainger High School
Charlotte, North Carolina01.1994
Skills
- Inventory management
- Staff training
- Sales forecasting
- Visual merchandising
- Customer service
- Payroll administration
- Team building
- Employee scheduling
- Financial analysis
- Regulatory compliance
- Conflict resolution
- Documentation and reporting
- Merchandise planning
- Team building and leadership
- Effective communication
- KPI tracking
- Partnership building
- Price structuring
- Employee engagement
- Sales analysis
- Performance evaluation
- Staff hiring
- Employee motivation
- Store operations
- Accurate cash handling
- Decision-making
- Problem-solving aptitude
- Promotional planning
- Store opening and closing
- Store displays
- Adaptability and flexibility
- Retail merchandise quality standards
- Process improvement
- Time management
- Revenue growth
- Data analysis
- Customer feedback analysis
- Sales oversight
- Staff supervision
- Operations
- Organizational skills
Timeline
Store Manager
Bargain Hunt
12.2015 - 03.2025
Manager In Training
Things Remembered
05.2014 - 01.2017
Store Manager
Goodwill Industries
05.2003 - 11.2013
High School -
Grainger High School