LaVINIA HUDSON
Houston,TX
Summary
Motivated Patient Account Representative offering 17 years of healthcare and customer service experience. Highly effective time management, conflict resolution and communication skills. Hardworking Patient Account Representative dedicated to customer service and patient care. Outgoing and flexible team player. Talent for developing creative solutions that satisfy all parties.
Overview
18
18
years of professional experience
Work History
Patient Account Specialist III
Christus Health
02.2005 - Current
- Responded to patient, family and external payer inquiries.
- Worked with outside entities to resolve issues with billing, claims and payments.
- Reconciled statements with patient records.
Education
High School Diploma -
Jack Yates Senior High
Houston, TX06.1986
Skills
- Analytical and Critical Thinking
- Payment Scheduling
- Payment Solicitation
- Damage Claims
- Managing Delinquent Accounts
- Customer Advising and Referral
- Information Updates
Timeline
Patient Account Specialist III
Christus Health
02.2005 - Current
High School Diploma -
Jack Yates Senior High
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