LAVONDA ELLIOTT
Washington,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
CSR
Department of Parks and Recreation (DC Gov't
Washington, DC
10.2023 - Current
- Worked collaboratively with team members to achieve goals.
- Actively contributed to the improvement of department processes.
- Participated in training sessions to enhance skills and knowledge.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Camp Counselor
Department of Parks and Recreation (DC Gov't
Washington, DC
07.2023 - 09.2023
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Improved camper experience with list of flash-fun ideas.
Sanitation Technician
Department Of Public Works And Highways
Washington, DC
10.2022 - 07.2023
- Applied industrial chemicals safely to clean surfaces in various environments.
- Followed strict safety protocols when handling hazardous materials such as chemicals or detergents.
- Adhered to all OSHA requirements regarding personal protective equipment.
- Picked up items around carts by shoveling, lifting and loading loose garbage, debris and bulk refuse.
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
- Removed trash and waste from work areas to designated collection points.
- Maintained records of sanitation activities on a daily basis.
Delivery Associate
G1 Trans
Hyattsville, MD
06.2018 - 11.2021
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Maintained accurate logbook of deliveries and pick-ups.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
- Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
Education
High School Diploma -
Phelps Architecture Construction And Engineering High School
Washington, DC06-1996
Skills
- Customer Service
- Adaptive team player
- Conflict Resolution
- Customer Relationship Management (CRM)
Timeline
CSR
Department of Parks and Recreation (DC Gov't
10.2023 - Current
Camp Counselor
Department of Parks and Recreation (DC Gov't
07.2023 - 09.2023
Sanitation Technician
Department Of Public Works And Highways
10.2022 - 07.2023
Delivery Associate
G1 Trans
06.2018 - 11.2021
High School Diploma -
Phelps Architecture Construction And Engineering High School
Similar Profiles
Samone TriplettSamone Triplett
Recreation Aide/Front Desk Representative at Department of Parks and Recreation (DC Gov't)Recreation Aide/Front Desk Representative at Department of Parks and Recreation (DC Gov't)
Davell JohnsonDavell Johnson
Summer Camp Counselor at DC Department Of Parks And RecreationSummer Camp Counselor at DC Department Of Parks And Recreation
Arisemma OkrahArisemma Okrah
Certified International Lifeguard at DC Parks and RecreationCertified International Lifeguard at DC Parks and Recreation