LAVONI MIDDLETON
Summerville,SC
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tmoblie
06.2025 - 07.2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely responses to customer needs and concerns.
- Collaborated with team members to improve service delivery processes and enhance customer satisfaction.
Warehouse Worker
Amazon
10.2023 - 05.2025
- Maintained accurate inventory records using warehouse management software.
- Assisted in loading and unloading shipments, ensuring timely processing of goods.
- Collaborated with team members to optimize workflow and enhance productivity.
- Conducted regular inspections of equipment to ensure safety compliance and operational efficiency.
- Implemented organization systems for storage areas, improving accessibility of products.
- Trained new hires on safety protocols and operational procedures within warehouse environment.
- Resolved discrepancies in inventory counts through meticulous auditing processes.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Merchandise Stocker
DD"S Discount
02.2022 - 06.2023
- Organized merchandise on shelves to enhance visibility and accessibility for customers.
- Assisted in inventory management by restocking items and monitoring stock levels.
- Collaborated with team members to maintain cleanliness and organization of storage areas.
- Learned safety procedures for handling equipment and materials in a retail environment.
- Supported customer service efforts by ensuring products were readily available and well-displayed.
- Utilized handheld devices for tracking inventory and processing stock replenishments efficiently.
- Adapted quickly to changing product lines and seasonal displays to meet consumer demands.
Education
High School Diploma -
Learn4 Life High School
North Charleston, SC06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Call center experience
Timeline
Customer Service Representative
Tmoblie
06.2025 - 07.2025
Warehouse Worker
Amazon
10.2023 - 05.2025
Merchandise Stocker
DD"S Discount
02.2022 - 06.2023
High School Diploma -
Learn4 Life High School
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