Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lavonne Jackson

Sweetwater,TN

Summary

Seeking a customer service position where my years of customer service experience can be utilized.

Overview

21
21
years of professional experience

Work History

Provider

Public Authority
09.2021 - 12.2024
  • Remote provider through the state under the public authority.

Cashier

Target
06.2021 - 08.2021
  • Customer service/Cashier.
  • Greeted customers entering store and responded promptly to customer needs.


Receptionist

Peter and Freedman Law Offices
09.2010 - 11.2010
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Accounts receivable

Receptionist/Corporate Office

MJ Flooring Center and Design
04.2010 - 08.2010

Receptionist/Showroom

  • Back office receptionist.
  • Customer service.
  • Handling incoming client calls with orders.
  • Filing.


Corporate Office

  • Accounts receivable.
  • Vendor relations.
  • Warehouse inventory.
  • Checking client status on orders.
  • Filing.


Customer Service

AppleOne Employment Services
01.2006 - 04.2010
  • Completed numerous temporary jobs through an employment agency for years.
  • Provided exceptional customer service.


Binding

Southwest Boulder and Stone
01.2004 - 06.2004
  • Provided expert advice on appropriate binding options based on client needs, ensuring final products met their expectations while maximizing profitability for the company.
  • Shipping and Receiving.
  • Binding sales binders.

Education

High School Diploma -

Fallbrook High School
Fallbrook, CA
06-2004

Skills

  • Data entry proficiency
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Calm and professional under pressure
  • Reliability
  • Excellent communication
  • Computer skills
  • Customer service excellence
  • Organizational skills
  • Shipping and receiving
  • Calm under pressure
  • Effective communication
  • Verbal and written communication
  • Relationship building

Timeline

Provider

Public Authority
09.2021 - 12.2024

Cashier

Target
06.2021 - 08.2021

Receptionist

Peter and Freedman Law Offices
09.2010 - 11.2010

Receptionist/Corporate Office

MJ Flooring Center and Design
04.2010 - 08.2010

Customer Service

AppleOne Employment Services
01.2006 - 04.2010

Binding

Southwest Boulder and Stone
01.2004 - 06.2004

High School Diploma -

Fallbrook High School
Lavonne Jackson