Open To Work
Lavonte Alfred
Information Technology Specialist for Army National Guard
Reeves,LA
Summary
Dynamic Information Technology Specialist with proven expertise in IT troubleshooting and problem-solving, honed at US Army Cyber Center of Excellence in Fort Eisenhower, GA. Recognized for fostering collaboration and streamlining operations, ensuring optimal performance of IT infrastructure. Offering strong analytical skills and commitment to learning and growing in IT field. Brings understanding of networking principles and basic system administration, demonstrating ability to quickly grasp complex technical concepts. Ready to use and develop skills in troubleshooting and network management in Desired Position role. Personable and resourceful with strong aptitude for technology and problem-solving. Possess foundational understanding of network systems and cybersecurity, coupled with hands-on experience in troubleshooting hardware and software issues. Committed to leveraging skills to enhance operational efficiency and security.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
Army National Guard LA
03.2024 - Current
- Supported system updates and maintenance tasks to ensure optimal performance of IT infrastructure.
- Collaborated with team members to document technical processes and procedures for future reference.
- Monitored system alerts and logs to identify potential issues before they escalated.
- Assisted in troubleshooting hardware and software issues to enhance user productivity.
Server Assistant
Outback Steakhouse
12.2022 - 02.2023
- Assisted servers with order delivery and guest requests, ensuring timely service and satisfaction.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Supported food preparations by organizing supplies and assisting in kitchen tasks as needed.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Trained new staff on operational procedures and customer service expectations, fostering a collaborative environment.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Busser
Outback Steakhouse
12.2021 - 12.2022
- Cleaned and reset tables to ensure timely service for incoming guests.
- Assisted servers by delivering food and beverages promptly to enhance guest experience.
- Maintained cleanliness of dining area and kitchen, adhering to health and safety standards.
- Collaborated with team members to optimize workflow during peak dining hours.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Adapted quickly to changing priorities in fast-paced environment, maintaining efficiency.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Education
No Degree - Graphic Design
Sowela Technical Community College
Lake Charles, LAHigh School Diploma -
Lake Charles College Prep
Lake Charles, LA05.2019
Skills
- IT troubleshooting
- Problem-solving skills
- Information security
- End user support
- Web development
Certification
United States Army Cyber Center of Excellence Diploma
Information Technology Specialist 531-25B10
Academic Hours - 744
6/3/2024 - 10/17/2024
Work Preference
Work Type
Part TimeFull TimeLocation Preference
RemoteTimeline
Information Technology Specialist
Army National Guard LA
03.2024 - Current
Server Assistant
Outback Steakhouse
12.2022 - 02.2023
Busser
Outback Steakhouse
12.2021 - 12.2022
No Degree - Graphic Design
Sowela Technical Community College
High School Diploma -
Lake Charles College Prep