Results-driven medical professional with a strong foundation in medical administration. Skilled in overseeing patient records, scheduling, and billing procedures to streamline office operations. Proven expertise in effective communication and adherence to healthcare regulations. Exceptional multitasking abilities and a talent for fostering positive relationships.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medical Administrative Assistant
Gary Job Corps
06.2019 - Current
Competently served as Acting Supervisor for Health Campus on Job Corps Center
Taught students how to utilize a scheduling matrix, answer multi-line phone system, create and confirm appointments.
Successfully support clinic operations by overseeing proper handling of confidential patient information, adhering to HIPAA regulations.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Facilitated smooth communication for accurate message relaying and prompt callbacks.
Utilized SimChart For The Medical Office Electronic Health Records Software for data entry of patient information
Certified High School Science Instructor
Houston Independent School District
08.2003 - 04.2007
Successfully taught required curriculum and proper laboratory techniques of Physical Science and Biology to High School Students from all abilities resulting in independent scientific inquiry and a facilitated mastery of higher order scientific thinking.
Evaluated student progress through formative and summative assessments, providing timely feedback to support ongoing growth.
Provided additional support for struggling learners by offering after-school tutoring sessions focused on reinforcing key concepts from class instruction.
Collaborated with colleagues to develop interdisciplinary lesson plans, enhancing the overall educational experience.
Education
Bachelor of Science - Biology, Chemistry
Prairie View A&M University
Prairie View, Texas
Skills
Positive attitude
Problem-solving
Attention to detail
Multitasking and organization
HIPAA compliance
Team leadership
Phone and email etiquette
Office administration
Appointment scheduling
Accomplishments
Supervised team of 13 staff members as Acting Health Campus Supervisor.
Career Technical Training Instructor of the Month July 2023 and August 2024
Certification
Certified Medical Administrative Assistant
Certified High School Biology Instructor in the State of Texas