Lawanda Johnson
Jackson,MS
Summary
Highly motivated and detailed oriented professional with over 10 years of managerial experience looking to secure a position where my seasoned interpersonal and analytical skill will be utilized; as well as where opportunities exist to grow and be exposed to more challenging aspects of the administrative, manufacturing, and production field.
Overview
13
13
years of professional experience
Work History
General Manager
Popeyes
11.2019 - 03.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
Production Supervisor
Nissan North America
04.2012 - 10.2019
- Resolved issues quickly to maintain productivity goals.
- Managed team of 22 production associates, overseeing productive production processes and meeting all deadlines.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Coordinated with other departments to maintain smooth and efficient product flow.
Sales Manager
Quest Fitness
04.2010 - 04.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Associate of Applied Science - Administrative Office Management
Virginia College
Jackson, MS11.2006
Skills
- Well-versed in improving parts management and warehousing functions
- Quality control, inventory, and general maintenance knowledge
- Strong planning and organizational skills
- Great communication and coordination skills
- In-depth knowledge of standard policies, procedures, methods and logistic readiness
- Highly skilled in Internet Explorer and Microsoft applications
Timeline
General Manager
Popeyes
11.2019 - 03.2023
Production Supervisor
Nissan North America
04.2012 - 10.2019
Sales Manager
Quest Fitness
04.2010 - 04.2012
Associate of Applied Science - Administrative Office Management
Virginia College
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