LaWanda Jones
Columbia,SC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Church Administrator
Pine Grove AME Church
10.2023 - Current
- Provided administrative support to pastoral staff, contributing to their ability to focus on spiritual care within the congregation.
- Served as a liaison between various ministries, promoting effective communication and collaboration among teams.
- Assisted in developing marketing materials like brochures and flyers helping promote various church programs effectively.
- Coordinated scheduling for all meetings and events on the church calendar, avoiding conflicts and maximizing use of available resources.
- Handled confidential matters discreetly while maintaining open lines of communication with church leadership.
- Improved internal communications through regular newsletters updating church members about upcoming events and announcements.
Park Reservation Specialist
South Carolina Parks, Recreation & Tourism
04.2022 - 10.2023
- Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
- Provided exceptional customer service throughout the entire booking process, leading to positive reviews and referrals.
- Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
- Helped customers make accommodations to fit needs by suggesting different amenities and packages for individual circumstances.
- Handled billing information over phone.
Data Prep Technician
Blue Cross & Blue Shield Of SC
12.2021 - 04.2022
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
- Scanned documents and saved in database to keep records of essential organizational information.
- Created spreadsheets for more efficient recordkeeping.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Streamlined data processing workflows for increased efficiency and reduced errors.
Education
Bachelor of Science - Health Administration
University of Phoenix
Columbia, SC05.2015
Skills
- Office Administration
- Scheduling and calendar management
- Phone Etiquette
- Report Generation
- Supplies Management
- Microsoft Office
- Records Management
- Bulletin Preparation
Certification
Office Support Specialist
Timeline
Church Administrator
Pine Grove AME Church
10.2023 - Current
Park Reservation Specialist
South Carolina Parks, Recreation & Tourism
04.2022 - 10.2023
Data Prep Technician
Blue Cross & Blue Shield Of SC
12.2021 - 04.2022
Bachelor of Science - Health Administration
University of Phoenix
Office Support Specialist
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