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Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with Microsoft applications and appointment scheduling paired with outstanding active listening and multitasking abilities. I'm enthusiastic and invested in my work. I am known for having great organizational skills. Gifted at working with all types of customers and professionals. Looking for a new role where hard work and dedication will be highly valued.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Responsible Listening to customers, meeting productivity goals, and staying current on company offerings are all skills she possesses. Expert at providing relevant information and options for resolving problems effectively. Relying on 20 years of experience in providing outstanding customer service. Prioritizing, completing multiple tasks at once, and following through on objectives are all skills I possess. Multi-line phone talent Customer service Credit card processing Data entry Sale expertise Strong verbal communication Quick learner Complaint resolution Good listening skills Computer proficient Professional telephone demeanor Money handling abilities Self-motivated

Navigating high-stress environments, I excelled in customer service call centers roles such as Southwestern Bell Telephone & Spectrum/Charter Communications just to name a few “where my empathetic approach and active listening significantly enhanced customer satisfaction. Leveraging skills in conflict resolution and call center operations, I consistently outperformed goals, fostering strong relationships and achieving a notable increase in customer loyalty. I pride myself on being a great dedicated asset to any company and being a great communicator and even better listener definitely helps. My great work abilities aren’t limited to just call centers. I have worked at various warehouse corporations as well rendering great teamwork while making sure great
quality product reaches customers.

Lawanda Mosley

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Customer Service Representative

Chef

Customer Service Representative

Park Services Aide

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High School Diploma -

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Customer Service Representative

Chef

Customer Service Representative

Park Services Aide

High School Diploma -

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