Lawanda Mosley
Cordova,TN
Summary
Professional collections specialist with strong background in managing receivables and optimizing cash flow. Proven track record in resolving overdue accounts and implementing effective collection strategies. Known for fostering team collaboration and adapting to changing needs to achieve results. Skilled in negotiation, communication, and maintaining positive client relationships. Highly reliable and focused on delivering measurable outcomes.
Overview
8
8
years of professional experience
Work History
Collections Coordinator I
Ameripath Indianapolis-Memphis
Memphis, TN
07.2024 - Current
- Assisted in managing collections workflow to ensure timely follow-up on outstanding accounts.
- Supported data entry tasks for accurate and up-to-date account information in billing systems.
- Collaborated with team members to streamline communication regarding customer account statuses.
- Learned collection policies and procedures to maintain compliance with industry regulations.
Billing Specialist
PathAi Diagnostics
Memphis, TN
08.2022 - 07.2024
- Processed and verified patient billing information for accuracy and compliance with insurance guidelines.
- Resolved billing discrepancies by coordinating with healthcare providers and insurance companies to ensure timely payments.
- Managed accounts receivable, tracking outstanding invoices to increase cash flow efficiency.
- Utilized electronic health record (EHR) systems to streamline billing processes and improve data integrity.
Payment Poster
Atlantic Medical
Memphis, TN
04.2020 - 07.2022
- Processed insurance payments accurately and efficiently, ensuring timely posting to patient accounts.
- Reconciled daily payment batches, identifying discrepancies and resolving issues promptly.
- Collaborated with billing department to clarify payment discrepancies and enhance communication flow.
- Utilized electronic health record (EHR) systems for accurate data entry and payment tracking.
Medical Supply Specialist
A1 Medical Supplies
Memphis, TN
12.2017 - 01.2020
- Maintained accurate records of all medical supplies and equipment, ensuring timely reordering and replenishment.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Streamlined order processing to enhance accuracy and reduce fulfillment times.
- Maintained daily metrics of physician Rx orders and/or patient requests
Education
Certificate of Technical Studies - Medical Billing And Coding
Delta Technical College
Horn Lake, MS11-2017
Medical Administration
Southeast College of Technology
Memphis, TN02-2001
High School Diploma -
Rolling Fork High School
Rolling Fork, MS05-1994
Skills
- Strong negotiation skills
- Client confidentiality
- Debt recovery expertise
- Customer service
- Data Entry
- Microsoft Office Suite
- Patient Support
- Insurance Verification
- Claim Denial Reimbursement
Timeline
Collections Coordinator I
Ameripath Indianapolis-Memphis
07.2024 - Current
Billing Specialist
PathAi Diagnostics
08.2022 - 07.2024
Payment Poster
Atlantic Medical
04.2020 - 07.2022
Medical Supply Specialist
A1 Medical Supplies
12.2017 - 01.2020
Certificate of Technical Studies - Medical Billing And Coding
Delta Technical College
Medical Administration
Southeast College of Technology
High School Diploma -
Rolling Fork High School