Lawonda Gandy
Orlando,FL
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Zaxbys
Orlando, FL
11.2022 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Assembly Line Worker
Walt Disney Studios
Orlando, FL
11.2021 - 11.2022
- Receiving & storing
- Distributing t-shirts related items.
- Inspecting inventory, sorting, labeling, and storing items, picking and packing orders, and preparing shipments
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Warehouse Worker
Red Bull
Orlando, FL
07.2024 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Team Leader Manager
Wawa
Orlando, FL
03.2019 - 11.2021
- Prepared drinks (Barista), Serving Specialty coffees and Smoothies.
- Maintenance Machines and Operating of certain blenders, clean & sanitize, stock My work area to provide great customer Service.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for the team''s operations.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
Packaging Machine Operator
Frito-Lay Warehouse
Orlando, FL
01.2016 - 01.2019
- Packaging and Labeling Products
- Managing merchandise
- Keeping track of inventory
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
High School Diploma -
Maynard Evans High School
Orlando, FL05.2000
Skills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Staff training and development
- Relationship building
- Operations management
- Project management
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Customer engagement
Work History
01-2022
Timeline
Warehouse Worker
Red Bull
07.2024 - Current
Restaurant Manager
Zaxbys
11.2022 - 07.2024
Assembly Line Worker
Walt Disney Studios
11.2021 - 11.2022
Team Leader Manager
Wawa
03.2019 - 11.2021
Packaging Machine Operator
Frito-Lay Warehouse
01.2016 - 01.2019
High School Diploma -
Maynard Evans High School