Lawrence Bencomo
San Antonio,TX
Summary
Dynamic HR professional and administrative associate with over 14 years of experience in the Human Resources sector. Expertise includes HR and ATS software proficiency, payroll processing, I-9 verification, onboarding, new hire orientation, interviewing, recruiting, benefits enrollment, leave administration, and employee relations, supported by strong administrative skills. Proven ability to adapt to various work environments—onsite, hybrid, and remote—while effectively managing HR operations at both major universities and corporate levels across the USA and internationally. Holds a Master’s Degree (MM) from Illinois State University, reflecting a commitment to professional development and excellence in the field.
Overview
19
19
years of professional experience
Work History
Human Resources Analytics Support (Contractor)
Randstad USA/Valero Energy Corp
San Antonio, TX
07.2025 - 11.2025
- Own SAP Data Cleanup Project: Research and confirm employee data or correct any Discrepancies in information
- Monitor pre-hire activities and ensures all actions needed for employee onboarding are completed prior to employee’s first day including printing and review of new hire paperwork
- Assist with Inputs of employee data changes in SA- HR including new hires, terminations, transfers, promotions, deductions, and personal data changes. Ensures all employee requests are processed and verified prior to payroll processing date
- Perform Form I-9 completion and E-Verify processing
- Respond to employee questions regarding personal and pay-related data, such as deductions, federal tax withholding, and direct deposits
- Enter a high volume of employee data in SAP
- Verify data entry performed by other members of the department including new hire paperwork, employee data changes and other entries
- Assist with additional administrative tasks such as filing, document sorting and coding and checking department voicemail
Human Capital Associate II Shared Services
Guidehouse
San Antonio, TX
11.2024 - 05.2025
- Process job changes in Workday including international changes/updates including start and return from leave of absence
- Update/correct employment start and end dates, correct contract dates
- Process terminations and correct termination data upon request
- Provide required offboarding documents
- Conduct exit interview with voluntary resigning employees for feedback on experience and reasons for leaving, Apply information to identify trends or themes that may need attention
- Research for possible repayment collections, get approval from HCBP to proceed or forfeit, forward approval and documentation to Payroll to begin collection process
- Process compensation changes including optional bonuses and one time payments
- Provide required documents for compensation changes, may require mail merge and/or DocuSign
- Respond to tickets in Servicenow and resolve any issues HR/Benefits/Leave/Payroll issues or escalate
Business Analyst - Human Resources (Contracter)
Randstad USA/ Whataburger
San Antonio, TX
09.2024 - 11.2024
- Assignment at Whataburger to review and update employee data
- Review and analyze all employee work data in Workday for accuracy
- Correct errors to cost center, pay grade, FTE, job title, work location, and personal information
Human Resources Representative II
Petco
San Antonio, TX
09.2020 - 01.2024
- Process terminations, transfers and promotions, pay changes, payment elections, tax elections, and personal information in Peoplesoft using Service Now ticket system
- Process Verification of Employment requests partnering with other departments
- Resource for PCC locations and corporate for Workday functions
- Assist with the creation of SOPs and Process Maps for reference and training
- Assist with or process HR functions (e.g. hires, terminations, transfer/promotion, and job changes, etc.) in Workday using the Workday Help Case system
- Assist Partners with leave of absence and benefit inquiries, escalating to depts for more complex issues
- Manage Dayforce/Time Tracking by processing delegations, location assignments, active/inactive status, and researching a resolving any discrepancies
- Research and resolve incorrect/missing pay and incentive cases
- Assist and work with other HR Depts. by researching and triaging Help Cases resolving or reassigning the Help Case to the appropriate HR tier/dept.
- Assist with the creation of SOPs and process maps
Human Resources Specialist I
UTSA
San Antonio, TX
05.2018 - 07.2020
- Prepare and conduct orientation for all new benefits eligible employees
- Verify and process I9 documentation including foreign faculty/staff
- Deliver presentation on Benefits, Leave, and Retirement
- Create, send, and collect offer letters for new hire and new in position employees
- Process new hires in PeopleSoft creating all necessary university ID numbers
- Finalize the hiring process in STARS application system
- Process transfers, promotions, status changes, terminations, etc. for all employees through eForm processing in Peoplesoft or by manual entry
- Audit and enter tenured and non-tenured faculty contracts
- Assisted with the creation for SOPS and Process Maps for reference and training
- Assess and audit all submitted employee related electronic forms for accuracy
- Assist and coach department representatives on policies and processes
- Assist with the creation of SOPs
- Backup front desk and administrative processes
Administrative Associate
City of San Antonio, PreK4SA
San Antonio, TX
04.2017 - 05.2018
- Register students for the PreK4SA school year
- Collect and validate documents (ID, proof of residence, income, etc.)
- Determine eligibility through income, SNAP, Military, Conservatorship, or other qualifying documents
- Update and track students in PreK4SA database
- Create physical and electronic files
- Copy, scan, answer phones (hotline), email, make appointments, process office documentation
Team Member Services Specialist
Whole Foods Market
Evanston, IL
04.2015 - 10.2015
- Stand alone HR for 150 team members
- Address employee relations and other employee concerns
- Administrate benefit enrollment
- Process in Workday transfers, promotions, status changes, etc.
- Resource for policies, procedures, laws, and standards
- Facilitate leave of absence (FML, WC, Medical) and manage unemployment claims
- Represent Whole Foods at hearings as needed
- Conduct new hire orientations and facilitate onboarding experience
- Prepare and/or maintain employment records
HR Staffing and Development Team Leader
Target Corporation
Chicago, IL
06.2006 - 01.2014
- HR for up to 600 team members/Supervisor of office clerical team and office administration tasks
- Conduct new hire orientations and facilitate the onboarding experience
- Manage training program for all new hires and existing employees
- Resource for information and/or training related to interviewing, performance appraisals, counseling techniques, and documentation
- Address employee relations issues and other employee concerns
- District resource and member of the District Assessment Team
- Process job changes in HRIS and update time sheets as needed
- Process payroll and resolve any issues
- Creates schedules to budget
- Administrate benefit enrollment
- Manage LOAs, WC, and unemployment claims
Education
Bachelor's Degree - BME Music Education Choral/Band
Illinois State University
Normal, ILMaster's Degree - MM Vocal Performance
Illinois State University
Normal, ILSkills
- HRIS and ATS proficiency
- Customer Service
- Onboarding/Employee Cycle/Offboarding processing
- I9 compliance/verification (EVerify)
- New Hire Orientation
- Benefit Administration/Open Enrollment
- Tine Sheet and Payroll processing
- Employee Relations/Problem Solving
- Performance Reviews
- Leave of Absence Documentation
- Office Administration
- Time Management and Scheduling
Timeline
Human Resources Analytics Support (Contractor)
Randstad USA/Valero Energy Corp
07.2025 - 11.2025
Human Capital Associate II Shared Services
Guidehouse
11.2024 - 05.2025
Business Analyst - Human Resources (Contracter)
Randstad USA/ Whataburger
09.2024 - 11.2024
Human Resources Representative II
Petco
09.2020 - 01.2024
Human Resources Specialist I
UTSA
05.2018 - 07.2020
Administrative Associate
City of San Antonio, PreK4SA
04.2017 - 05.2018
Team Member Services Specialist
Whole Foods Market
04.2015 - 10.2015
HR Staffing and Development Team Leader
Target Corporation
06.2006 - 01.2014
Master's Degree - MM Vocal Performance
Illinois State University
Bachelor's Degree - BME Music Education Choral/Band
Illinois State University