Lawrence Friedrich RPh
Summary
Seasoned Pharmacy Manager with a proven track record at Walgreens, enhanced customer loyalty through exceptional patient education and staff management. I Achieved significant improvements in patient adherence metrics and inventory management, embodying dedication and an approachable leadership style.
Overview
34
34
years of professional experience
Work History
Pharmacy Manager
Walgreens
Chatham, NY
11.2000 - 05.2024
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Supervising Pharmacist
Hannaford Supermarket & Pharmacy
Kingston, NY
11.1997 - 11.2000
- Supervised a team of pharmacy technicians, ensuring accurate medication preparation and excellent customer service.
- Educated patients on proper medication use, storage, and side effect management for optimal therapeutic benefit.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
Hospital Pharmacist
Amsterdam Memorial Hospital
Amsterdam, NY
10.1991 - 10.1997
- Handled stock and order supplies of medicines and drugs.
- Reviewed and monitored patient past and present medication records, checking for errors, incompatibilities and adverse reactions to avoid future complications.
- Developed effective relationships with physicians, nurses, and other healthcare professionals to ensure optimal communication and collaboration in patient care.
- Verified safety and accuracy of physician orders.
- Provided accurate drug information to healthcare providers on the safe use of medications within the hospital setting.
Pharmacy Intern
Neergaard Pharmacy
Brooklyn, NY
06.1990 - 09.1991
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Counseled patients on new medications and OTC products.
Education
Bachelor of Science - Pharmacy
Arnold And Marie Schwartz College of Pharmacy-LIU
Brooklyn, NYSkills
- Patient education and counseling
- Prescription Verification
- Workflow Optimization
- Pharmacy operations management
- Regulatory Compliance
- Drug Inventory Management
- Training and mentoring
Craft beer homebrewing
I have brewed several styles of lager beer and ales in my own homebrewing set up !
Timeline
Pharmacy Manager
Walgreens
11.2000 - 05.2024
Supervising Pharmacist
Hannaford Supermarket & Pharmacy
11.1997 - 11.2000
Hospital Pharmacist
Amsterdam Memorial Hospital
10.1991 - 10.1997
Pharmacy Intern
Neergaard Pharmacy
06.1990 - 09.1991
Bachelor of Science - Pharmacy
Arnold And Marie Schwartz College of Pharmacy-LIU