Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lawrence Harvey

Memphis,TN

Summary

Dynamic customer service professional with proven expertise at Pyros Fresh Fire Pizza, excelling in cash handling and conflict resolution. Recognized for delivering exceptional service during peak hours and effectively managing transactions. Skilled in inventory management and visual merchandising, consistently enhancing customer satisfaction and store presentation.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Pyros Fresh Fire Pizza
Memphis, Tennessee
08.2023 - 05.2025
  • Processed customer transactions efficiently at busy pizza restaurant.
  • Maintained accurate cash drawer and balanced daily sales reports.
  • Provided exceptional customer service during peak hours and busy events.

Customer Care Representative

Five Below
Memphis, Tennessee
10.2024 - 12.2024
  • Assisted customers with product inquiries and service-related issues.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained store cleanliness and organized merchandise displays.
  • Resolved customer complaints with empathy and effective solutions.
  • Monitored inventory levels and restocked shelves as needed.

Education

Southwind High School
Memphis, TN
05-2026

Skills

  • Customer service
  • Cash handling
  • Conflict resolution
  • Inventory management
  • Point-of-sale systems
  • Visual merchandising
  • Transaction processing
  • Cash management
  • Cash register operation
  • Multitasking and organization

Certification

  • Southwest Airline Co. Professional Communications Certification

Timeline

Customer Care Representative

Five Below
10.2024 - 12.2024

Customer Service Cashier

Pyros Fresh Fire Pizza
08.2023 - 05.2025

Southwind High School

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