Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lawrence Pope

McDonough,GA

Summary

Dynamic sales professional with a proven track record at Mattress Firm, excelling in customer service and relationship building. Recognized for consistently achieving sales targets through effective problem-solving and exceptional product knowledge. Reliable and punctual, I thrive in fast-paced environments, driving results and enhancing customer satisfaction.

Overview

36
36
years of professional experience

Work History

Sales Associate

Fine Southern Renovations
Fayetteville, Ga
01.2020 - Current
  • Assisted customers with product selection and provided detailed information on renovation services.
  • Processed transactions efficiently to ensure accurate sales tracking.
  • Collaborated with team members to ensure customer satisfaction.
  • Addressed customer inquiries and resolved issues promptly, ensuring high satisfaction levels.

Sales Associate

Showers Tubs and More
McDonough, GA
12.2017 - 01.2020
  • Participated with clients in choosing the best remodel for their space.
  • Built relationships with customers to encourage repeat business.
  • Managed returns.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Mattress Firm
Morrow, GA
01.2017 - 05.2018
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance practices.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Sales Manager

Southlake Athletic Club
Morrow, GA
01.1990 - 01.2006
  • Led sales initiatives to enhance member engagement and retention strategies.
  • Developed and implemented training programs for new sales staff.
  • Analyzed market trends to identify growth opportunities and adjust sales tactics.
  • Collaborated with fitness instructors to create tailored membership packages.

Education

Business

Columbus State University
Columbus, GA

Skills

  • Sales expertise
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Client service

Accomplishments

    While with Mattress Firm I stayed in the top 10 overall sales.

Timeline

Sales Associate

Fine Southern Renovations
01.2020 - Current

Sales Associate

Showers Tubs and More
12.2017 - 01.2020

Sales Associate

Mattress Firm
01.2017 - 05.2018

Sales Manager

Southlake Athletic Club
01.1990 - 01.2006

Business

Columbus State University
Lawrence Pope