Lawrence Quarles
Chandler,AZ
Summary
Results-driven and highly skilled professional with over 20 years of experience in finance and customer service. Currently thriving in a fast-paced environment as a rideshare driver, now seeking a new and challenging career opportunity. Possesses a proven track record of delivering exceptional service to customers and exceeding revenue goals. Adept at analyzing financial data and developing strategic plans to drive business growth. Ready to leverage my expertise in finance and customer service to make a significant impact in a new role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Lyft And Uber
Phoenix Metropolitan , AZ
05.2022 - Current
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
Sr. Mortgage Underwriter
JPMorgan Chase
Chandler, AZ
04.2021 - 05.2022
- Analyzed financial data, such as income statements, balance sheets, and tax returns to determine applicants' eligibility for mortgage loans.
- Ensured compliance with all federal, state, and local regulations related to mortgage lending practices.
- Performed quality control review of completed loans prior to funding approval.
- Researched any discrepancies between application information supplied by applicants versus third-party sources.
- Evaluated mortgage loan risk based on sound underwriting decisions.
- Attended seminars and workshops in order to stay informed about new developments within the mortgage industry.
- Collaborated with company teams to expedite loan approval processes.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Communicated with applicants and internal team members to discuss identified conditions needed for approval.
Senior Mortgage Underwriter
Mr. Cooper Mortgage
Chandler, AZ
09.2020 - 03.2021
Senior Mortgage Underwriter
Loandepot
Chandler, AZ
10.2019 - 09.2020
Senior Mortgage Underwriter
Bank of America Merrill Lynch
Chandler , AZ
05.2017 - 09.2019
Senior Mortgage Underwriter
Sutherland Global (Flagstar Mortgage)
Chandler, AZ
10.2016 - 03.2017
Senior Mortgage Underwriter
Bank of America
Chandler , AZ
06.2015 - 10.2016
Education
GED -
Arizona Department of Education
Phoenix, AZ10-2005
Skills
- Customer Engagement
- Time Management
- Customer Service
- Regulatory compliance understanding
- Documentation Review
- Property Inspection
- Credit analysis
- Market Knowledge
- Income verification
- Property Evaluation
- Customer Relations
- Payment Schedule Computation
- Income Evaluation
- Attention to Detail
- Market Analysis
- Relationship Building
- Multitasking
- NMLS Registration
- Microsoft Office
- Process Improvement
- Financial Accounting
- Data Entry
- Analytical Thinking
- Written Communication
- Product Sales
- Customer Needs Assessment
Accomplishments
- Recipient of multiple awards for outstanding performance in mortgage underwriting, including recognition for accuracy, speed, and adherence to compliance guidelines.
- Experienced in training and mentoring colleagues in mortgage underwriting, demonstrating strong communication and leadership skills to educate team members on best practices and industry regulations.
- Consistently achieved high performance in closing a significant volume of loans within tight timelines, demonstrating strong organization, efficiency, and dedication to meeting client needs.
Certification
Nationwide Mortgage Licensed System 1000749
Notary License
References
References available upon request.
Timeline
Rideshare Driver
Lyft And Uber
05.2022 - Current
Sr. Mortgage Underwriter
JPMorgan Chase
04.2021 - 05.2022
Senior Mortgage Underwriter
Mr. Cooper Mortgage
09.2020 - 03.2021
Senior Mortgage Underwriter
Loandepot
10.2019 - 09.2020
Senior Mortgage Underwriter
Bank of America Merrill Lynch
05.2017 - 09.2019
Senior Mortgage Underwriter
Sutherland Global (Flagstar Mortgage)
10.2016 - 03.2017
Senior Mortgage Underwriter
Bank of America
06.2015 - 10.2016
GED -
Arizona Department of Education