Motivated Server with engaging, omnipresent and flexible service style. Excellent ability to inform and sell to the guest. Work well with team and flow.
Overview
16
16
years of professional experience
Work History
Lead Banquet Server
Arapahoe Basin Ski Area
01.2021 - Current
Enhanced guest satisfaction by providing exceptional service and anticipating their needs during events.
Ensured compliance with local liquor laws by monitoring alcohol consumption levels at events.
Streamlined banquet setup process for improved efficiency and reduced labor costs.
Promoted a culture of continuous improvement within the team by sharing best practices and suggesting new ideas for better banquet service operations.
Server
Norwegian Cruise Line
05.2012 - 12.2020
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Server
Salacia Prime Seafood And Steaks
09.2008 - 08.2011
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.