Lawrence West
Columbia,SC
Summary
Dedicated and experienced professional with a strong background in window cleaning and dispatching. Seeking opportunities to leverage my skills as an Area Supervisor and Dispatcher to contribute to a dynamic team.
Overview
17
17
years of professional experience
Work History
Dispatcher
ON THE MOVE EXPRESS LLC
Columbia, SC
07.2021 - Current
- - Coordinated logistics and dispatch activities for the transportation team.
- Maintained communication with drivers to ensure timely deliveries.
- Successfully improved route optimization, leading to increased efficiency. - Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Documented services performed, operations information, and dispatch details in system.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Answered customer requests with information about product availability, shipping information and status updates.
- Verified driver credentials prior to assigning them a route or task.
Area Supervisor
Buchanan Enterprise
Greenville, SC
11.2006 - Current
- - Over 15 years of experience managing window cleaning operations.
- Led a team of professionals in ensuring high-quality service delivery.
- Implemented efficient scheduling and workflow processes. - Identified appropriate solutions to minimize issues and quickly solve problems.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
- Delegated work to staff, setting priorities and goals.
Education
Certificate Of Completion -
Freight Broker Course
Lincoln, MA07-2021
High School Diploma -
Wade Hampton High School
Greenville, SC06-1998
Skills
- - Leadership and Team Management
- - Logistics Coordination
- - Scheduling and Workflow Optimization
- Communication and Interpersonal Skills
- Dispatch Coordination
- Driver Communication
- Dispatching Procedures
Timeline
Dispatcher
ON THE MOVE EXPRESS LLC
07.2021 - Current
Area Supervisor
Buchanan Enterprise
11.2006 - Current
Certificate Of Completion -
Freight Broker Course
High School Diploma -
Wade Hampton High School
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