Kelsey Mims
Zebulon,NC
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Leasing Agent
Southwood Realty
Knightdale, USA
01.2024 - Current
- Developed and executed effective sales strategies to meet and exceed monthly sales targets by 20%.
- Facilitated the development of operational strategies to ensure efficient and productive operations.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Implemented processes to ensure accurate data entry into the customer relationship management system.
Leasing Agent
Southwood Realty
Blythewood, USA
08.2023 - 12.2023
- Supported sales representatives in the development of new business opportunities, resulting in a 15% increase in closed sales.
- Researched potential customers, identified key contacts, and developed relationships with decision makers.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
Leasing Consultant
Sunbelt Multifamily Properties
10.2022 - 07.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Skills
- CRM
- Time Management
- Closing
- Problem Solving
- Negotiation
- Emotional Intelligence
- Critical Thinking
- Lead Generation
Timeline
Leasing Agent
Southwood Realty
01.2024 - Current
Leasing Agent
Southwood Realty
08.2023 - 12.2023
Leasing Consultant
Sunbelt Multifamily Properties
10.2022 - 07.2023
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