Makayela Butler
Kettering
Summary
Professional who is self-disciplined and well-organized, with excellent communication and planning skills. With excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational developments.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Monarch Investment & Management
Fairborn, OH
02.2023 - Current
- Conduct property tours for prospective residents
- Explain lease terms, pricing, and community policies
- Follow up with prospects via phone, email, and text
- Convert leads into signed leases
- Meet or exceed occupancy and leasing goals
- Process rental applications and verify documentation
- Prepare lease agreements and renewal paperwork
- Maintain accurate resident and prospect records
- Collect deposits and rental payments
- Post and manage online listings
- Assist with social media and community marketing efforts
- Host open houses or leasing events
- Maintain model units and curb appeal for showings
- Serve as primary contact for prospective and current residents
- Address resident questions and concerns
- Coordinate with maintenance for service requests
- Assist with lease renewals and retention efforts
Acquisitions Consultant
Germain Honda Of Beavercreek
02.2022 - 2023
- Was in charge of keeping track of all purchases.
- Made 50+ calls per 8 hour shift to help customers with their questions and concerns.
- Collaborated with departments to find new and improved items to meet a variety of needs.
- Maintained effective and long-lasting customer relationships through dynamic communications, collaboration, and intelligent questioning skills.
Parts Manager
Jeff Schmitt Auto Group
10.2018 - 02.2022
- Ordered specific parts that were needed to fix customers vehicles.
- Handled cash making sure that the correct amount was received.
Education
Criminal Justice - undefined
Greene Country Career Center
Xenia, OH05.2017
High School Diploma - undefined
Xenia High School
Xenia, OH05.2017
Skills
- Customer Service
- Microsoft Office
- CRM
- Multi-Tasking
- Relationship Development
- Purchasing
- Organization
- Communications
Timeline
Leasing Agent
Monarch Investment & Management
02.2023 - Current
Acquisitions Consultant
Germain Honda Of Beavercreek
02.2022 - 2023
Parts Manager
Jeff Schmitt Auto Group
10.2018 - 02.2022
Criminal Justice - undefined
Greene Country Career Center
High School Diploma - undefined
Xenia High School