Layal Bazzi
West Bloomfield,MI
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Lifetime Fitness
Commerce, MI
05.2024 - Current
- Rescue Operations: Respond quickly to emergencies, performing rescues and providing first aid or CPR as needed
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including monitoring water quality and maintaining proper chemical levels
- Swim Instruction: Provide swim lessons and coaching to swimmers
Sales Associate
Victoria's Secret
Partridge Creek
04.2023 - 02.2024
- POS Operations: Process customer transactions, handle cash, and operate POS system
- Store Maintenance: Keep the store clean and organized, including tidying up displays and restocking as needed.
- Product Knowledge: Stay informed about the products being sold, including new arrivals and promotions
- Sales: Promote and sell products to customers, often by explaining features and benefits
Sales Associate
Victoria's Secret & PINK
Sterling Heights, MI
01.2022 - 10.2023
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Cleaned shelves, counters and tables to maintain organized store.
Sales Associate/ Guest Advocate
Target
Hall Rd
02.2021 - 11.2022
- Customer service: Greet customers as they enter the store, assist them in finding products, and answer any questions
- Merchandising: Ensure that products are displayed attractively and according to guidelines
- Team Collaboration: Work with other team members to ensure efficient store operation
- Inventory management: Helped with stocking shelves, organizing products, and conducting inventory counts
Education
Political Science -
Michigan State University
East Lansing, MI05.2025
Skills
- Multi-Tasking and Time Management
- Sales and Upselling
- Adaptability
- Customer service
- Effective Communication
- Problem-solving
- Product recommendations
Languages
- English, Fluent
- Arabic, Beginner
- American Sign Language, Beginner
Certification
- CPR Certified
Timeline
Lifeguard
Lifetime Fitness
05.2024 - Current
Sales Associate
Victoria's Secret
04.2023 - 02.2024
Sales Associate
Victoria's Secret & PINK
01.2022 - 10.2023
Sales Associate/ Guest Advocate
Target
02.2021 - 11.2022
Political Science -
Michigan State University
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