Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layana Wright

Sacramento,CA

Summary

Dynamic and detail-oriented professional with extensive clerical experience, adept in Microsoft Suite and SharePoint. Excelled in managing complex documentation and enhancing operational efficiency through effective communication and project management skills. Proven ability to learn and apply program policies, showcasing exceptional problem-solving capabilities.

Overview

4
4
years of professional experience

Work History

Program Technician

California Highway Patrol
Sacramento, CA
09.2024 - Current

Duties include daily use of Microsoft Suite (Outlook, Word, Excel, Teams, and PowerPoint).

Maintain and track correspondence and documents using SharePoint, Microsoft Teams, and other electronic software.

Reading, reviewing, and entering traffic collision records into the SWITRS.

Reviewing and staying up to date on rules governing traffic records as they relate to SWIRTS database.

Evaluating an verifying situations while also applying rules, regulations, procedures, and polices.

Proofreading documents for accuracy while also ensuring proper spelling and use of grammar.

Ensure that data entered into the system is correct by performing verification of source documents.

Ability to work under pressure and perform multiple tasks accurately.

Assisting managers, supervisors, and employees.

Office Assistant (Typing)

Department Of Water Resources
Sacramento, CA
08.2024 - 09.2024

Duties include Assisting managers, supervisors, and employees.

Redacting/ proofreading documents for accuracy while also ensuring proper spelling and use of grammar.

Note taking for all meetings.

Maintaining / Tracking correspondence and documents using SharePoint, Microsoft Outlook, Teams, ECOS, and other electronic software.

Keying in probation reports.

Daily use of Microsoft Suite (Outlook, Word, Excel, Teams, and PowerPoint).

Ability to work under pressure and perform multiple tasks accurately.

Distribute, scan, and sort mail/ documents.

Answering incoming calls and efficiently transferring them to the appropriate team members or departments.

Mechanical Technical Occupational Trainee

California’s Department of Corrections and Rehabil
Sacramento, CA
05.2023 - 01.2024

Duties include tracking, auditing and ensuring timely processing of teleworking stipend for remote staff.

Assisting managers, supervisors, and employees.

Proofreading documents for accuracy and ensuring proper spelling and use of grammar.

Compiling data for the Family Medical Leave Act (FMLA) quarterly reports and maintaining the statewide contact roster.

The Family Medical Leave Act (FMLA)Resource web-page updates.

Note taking for all meetings.

Highly organized and detailed oriented.

Personnel support duties including but not limited to scheduling interviews for unit vacancies.

Daily use of the Microsoft Suite (Outlook, Word, Excel, Teams, and PowerPoint).

Maintain and track correspondence and documents using SharePoint, Microsoft Teams, and other electronic software.

Ability to work under pressure and perform multiple tasks accurately.

Distribute, scan, and sort mail/documents

Security Guard/ Office Assistant

Allied Universal Security Services
Sacramento, CA
03.2022 - 03.2023

Duties Include inspect and patrol premises regularly.

Monitor Property entrance while also authorizing the entrance of people and vehicles.

Clerical duties involved maintaining logs, filling out incident reports, documenting activities, and sometimes handling administrative tasks. Such as answering the phone or managing access control systems these helped in maintaining a record of activities and ensuring proper documentation for security purposes.

Ability to work under pressure and perform multiple tasks accurately.

Sales Associate

T-Mobile
Sacramento, CA
08.2020 - 03.2022

Duties included selling merchandise.

Clerical and in office duties included updating databases with sales information and preparing sales reports.

Handling correspondence like emails and phone calls.

Managing paperwork related to sales contracts or orders.

Providing technical assistance.

Proofreading documents for accuracy and ensuring proper spelling and use of grammar.

Daily use of the Microsoft Suite (Outlook, Word, Excel, Teams, and PowerPoint).

Maintain and track correspondence and documents using SharePoint, Microsoft Teams, and other electronic software.

Education

High School Diploma -

Inderkum High School
Sacramento, CA
06.2020

Skills

    Eager to learn and train in

    program policy, procedures

    and regulations

    Unique ability to perform

    conductive research to

    facilitate organic problem-

    solving

    Proficient in Microsoft Word,

    Excel, and PowerPoint,

    SharePoint and Teams video

    conferencing

    Skilled in effective

    communication methods

    with both peers and

    management Exceptional

    project management

    abilities

Timeline

Program Technician

California Highway Patrol
09.2024 - Current

Office Assistant (Typing)

Department Of Water Resources
08.2024 - 09.2024

Mechanical Technical Occupational Trainee

California’s Department of Corrections and Rehabil
05.2023 - 01.2024

Security Guard/ Office Assistant

Allied Universal Security Services
03.2022 - 03.2023

Sales Associate

T-Mobile
08.2020 - 03.2022

High School Diploma -

Inderkum High School
Layana Wright