Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Gajeski

Temple,TX

Summary

Customer-focused professional in the food service industry, enhancing guest experiences through personalized service and effective communication. Resolves guest concerns promptly, ensuring satisfaction while maintaining operational efficiency during peak periods. Leverages menu knowledge and upselling techniques to drive sales and repeat patronage. Manages multiple tables effectively while adhering to food safety and sanitation standards.

Overview

2
2
years of professional experience

Work History

Server

Buffalo Wild Wings
Killeen, Texas
2023.05 - 2025.03
  • Delivered attentive service during high-volume periods while maintaining detail orientation and guest rapport.
  • Provided attentive table service while keeping pace, accuracy, and positive guest interaction.
  • Suggested menu items, specials, and pairings to support guest satisfaction and sales.
  • Handled guest concerns quickly and professionally to uphold service standards.
  • Monitored table needs, refilled beverages, and cleared dishes to ensure smooth dining flow.
  • Followed food safety, sanitation, and procedures across dining and service areas.

• Managed multiple tables at once while keeping service quality strong.

* Delivered food and beverages promptly with close attention to customer needs.

• Used POS system to place orders, manage bills, and process comped items.

* Worked with team members during busy shifts to support efficient workflow and strong guest experiences.

  • Backed team operations during peak shifts by adapting quickly and maintaining organized workflow.

Server

Johnnys Steaks and Bar-Be-Que
Salado, Texas
2024.05 - 2025.03
  • Recommended dessert and drink options to enhance guest meals and drive sales.
  • Resolved guest concerns with calm, solution-focused support that kept satisfaction high.
  • Adapted service to diverse guest needs and delivered personalized support.
  • Cultivated strong guest relationships to enhance dining experience and encourage repeat visits.
  • Answered guest questions, recommended menu items, and recorded orders accurately.
  • Shared menu and flavor knowledge to help guests choose items that matched taste and interest.
  • Completed opening, closing, and shift-change duties to keep restaurant running smoothly and teams prepared for guest needs.
  • Maintained accurate order flow through clear communication with kitchen staff, resulting in positive guest feedback.

Education

Wolf Creek High School
Forest Lake, MN

Skills

  • Table service
  • Order accuracy
  • Menu knowledge
  • Sales upselling
  • Sales techniques
  • Guest services
  • Guest engagement
  • POS systems
  • Attention to detail
  • Time management
  • Team communication
  • Problem solving
  • Active listening

Timeline

Server

Johnnys Steaks and Bar-Be-Que
2024.05 - 2025.03

Server

Buffalo Wild Wings
2023.05 - 2025.03

Wolf Creek High School
Layla Gajeski