
Customer-focused professional in the food service industry, enhancing guest experiences through personalized service and effective communication. Resolves guest concerns promptly, ensuring satisfaction while maintaining operational efficiency during peak periods. Leverages menu knowledge and upselling techniques to drive sales and repeat patronage. Manages multiple tables effectively while adhering to food safety and sanitation standards.
• Managed multiple tables at once while keeping service quality strong.
* Delivered food and beverages promptly with close attention to customer needs.
• Used POS system to place orders, manage bills, and process comped items.
* Worked with team members during busy shifts to support efficient workflow and strong guest experiences.