Layla Ismail
Brighton,MI
Summary
Proven Office Assistant at Michigan State University, adept in data entry and customer service, showcases meticulous attention to detail and a positive attitude. Excelled in managing confidential information and streamlining clerical processes, significantly enhancing office efficiency. Demonstrates exceptional time management and verbal communication skills, ensuring high-quality customer interactions.
Overview
3
3
years of professional experience
Work History
Office Assistant
Michigan State University
East Lansing, MI
09.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI12.2024
High School Diploma -
Brighton High School
Brighton, MI05.2021
Skills
Customer Service
Positive Attitude
Time Management
Data Entry
Verbal Communication
Resourceful
Meticulous attention to detail
Spreadsheet Management
Cash Management
Budgeting expertise
Accomplishments
- Delivered poster presentation on Chronic Gynecologic Pelvic Pain at University Undergraduate Research & Arts Forum (UURAF) in 2024.
- Volunteered at Sparrow Hospital for 30 hours in Fall of 2023. Takes included socializing with patients and tending to their requests.
Languages
Arabic
Limited Working
French
Elementary
Timeline
Office Assistant
Michigan State University
09.2021 - Current
Bachelor of Science - Human Biology
Michigan State University
High School Diploma -
Brighton High School