Layla Larkin
Cincinnati
Summary
Dynamic server with a strong work ethic and expertise in high-volume dining. Renowned for efficient table management and conflict resolution, driving guest satisfaction and repeat patronage.
Overview
5
5
years of professional experience
Work History
Server
Buckhead Mountain Grill
Bellevue, KY
08.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat patronage.
- Managed multiple tables efficiently during peak hours, enhancing workflow and guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu knowledge and service standards.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
Line Cook and Server
Skyline Chili
Milford, OH
06.2023 - 06.2025
- Prepared and assembled ingredients for various menu items, ensuring quality and consistency.
- Operated kitchen equipment safely and efficiently, adhering to health regulations.
- Maintained cleanliness of workstations and kitchen areas, promoting a safe cooking environment.
- Assisted in inventory management by tracking supplies and reporting shortages to management.
- Trained new staff on standard operating procedures and best practices in food handling.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Restaurant Hostess, Line Cook and Expo
Padrino Italian
Milford, OH
01.2021 - 06.2023
- Collaborated with kitchen and serving staff to ensure timely service during peak hours.
- Trained new staff on hosting procedures, enhancing team efficiency and service quality.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science -
Northern Kentucky University
Newport, Kentucky, KY05-2029
High School Diploma -
Goshen High School
Goshen, OH05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Cash handling
- Guest engagement
Languages
ASL
Professional Working
Timeline
Server
Buckhead Mountain Grill
08.2025 - Current
Line Cook and Server
Skyline Chili
06.2023 - 06.2025
Restaurant Hostess, Line Cook and Expo
Padrino Italian
01.2021 - 06.2023
Bachelor of Science -
Northern Kentucky University
High School Diploma -
Goshen High School