Layla Leavens
Plattsburgh,NY
Summary
Dynamic and enthusiastic hospitality professional with proven expertise at Paradox Brewery and Pitkins restaurant, excelling in customer service and effective time management. Known for optimizing seating arrangements and enhancing guest experiences through clear communication and the ability to adapt quickly based on whatever circumstances. Skilled in menu board art and team collaboration, consistently achieving high guest satisfaction.
Overview
4
4
years of professional experience
Work History
Host
Paradox Brewery
North Hudson, USA
11.2022 - Current
- Reset tables to minimize wait times and improve guest satisfaction.
- Maintained seating charts to enhance guest flow and service efficiency.
- Moved and arranged tables, chairs, and settings to accommodate large groups or guests with special needs.
- Cleaned and organized menus to ensure cleanliness and accessibility for guests.
Server
DeCesare's Pizzeria
Schroon Lake, USA
07.2025 - 08.2025
Host
Pitkins Restaurant
Schroon Lake, USA
07.2022 - 08.2025
- Welcomed customers upon arrival, creating positive first impressions.
- Supported servers during peak hours to maintain efficient service flow.
- Coordinated with front of house staff to rearrange tables and optimize seating for guests.
- Trained new hosts on procedures and customer service standards.
Education
Early Childhood Education
SUNY College At Plattsburgh
Plattsburgh, NY05-2030
High School Diploma -
Schroon Lake Central School
Schroon Lake, NY06-2025
Skills
- Effective time management
- Good communication
- Professional appearance
- Team collaboration
- Adaptable to change
- Menu board art
- Customer service
- Food running
- Table bussing
- Interactive communication skills
Accomplishments
- National Honor Society
- High Honor Roll
Timeline
Server
DeCesare's Pizzeria
07.2025 - 08.2025
Host
Paradox Brewery
11.2022 - Current
Host
Pitkins Restaurant
07.2022 - 08.2025
Early Childhood Education
SUNY College At Plattsburgh
High School Diploma -
Schroon Lake Central School