Layla Smith
Barista
Tucson,AZ
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
The Fix Drive-Thru Coffee
Tempe
09.2022 - 07.2024
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Generated friendly atmosphere by encouraging employees to greet and speak to customers
- Maintained accurate inventory counts to meet customer demands and sustain operations
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment
- Developed effective relationships with customers through friendly communication.
Barista
Woods Coffee
Bellevue, WA
08.2020 - 07.2022
- Maintained regular and consistent attendance and punctuality
- Used POS system to accurately enter orders and process payments
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning
- Made and served brand-specific café beverages with focus on speed, quality and consistency
Education
Associate of Applied Science - Radiologic Technology
Pima Community College
Tucson, AZ 07.2024 - Current
Certification - Paralegal Studies
University of California, Berkeley
01-2025
High School Diploma -
Eastlake High School
06-2022
Skills
- Hiring, Training, Team Building, and Leadership
- POS Systems (Clover and Square)
- 4 years of Customer Service
- Product Recommendation and Promotion
- Supply Ordering and Inventory Control
- Cash handling proficiency
Timeline
Associate of Applied Science - Radiologic Technology
Pima Community College
07.2024 - Current
Barista Shift Lead
The Fix Drive-Thru Coffee
09.2022 - 07.2024
Barista
Woods Coffee
08.2020 - 07.2022
Certification - Paralegal Studies
University of California, Berkeley
High School Diploma -
Eastlake High School
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