Inez Kinlaw
Westmoreland,TN
Summary
Motivated [Job Title] focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
24
24
years of professional experience
Work History
Barista Shift Lead
Green Beans Coffee
Nashville, TN
08.2022 - Current
- Monitored the performance of staff to ensure that quality standards were met.
- Resolved customer complaints or referred them to a manager as needed.
- Ensured that all employees followed health and safety regulations at all times.
- Maintained inventory of supplies, including coffee beans, syrups, cups, lids.
- Conducted regular inspections of kitchen areas to ensure cleanliness and compliance with food safety regulations.
- Helped create promotional materials such as flyers or coupons to promote products or services.
- Developed relationships with vendors to obtain discounts on coffee beans or other items.
- Greeted guests with pleasant smile and superior customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Arranged merchandise and built eye-catching displays to increase sales.
Medical Delivery Driver
Premiere Medical
Nashville, TN
02.2018 - 05.2022
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Loaded and unloaded medical supplies onto delivery truck.
- Verified orders to ensure accuracy of items requested.
- Delivered medical supplies to hospitals, clinics, and other healthcare facilities in a timely manner.
- Followed company policies related to safe driving practices and defensive driving techniques.
- Adhered to assigned routes and schedules for delivery of goods.
- Checked oil, water, fuel levels and tire pressure prior to departure from warehouse facility.
- Assisted with loading and unloading medical supplies when needed at various healthcare locations.
- Responded quickly to changes in routes due to traffic conditions or other factors outside normal operations.
CNA
Private Care
Lebanon, TN
06.2001 - 03.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Administered medications as directed by registered nurse or physician.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Responded quickly to emergency situations involving sudden illness or injury.
- Participated in educational programs related to nursing assistant skills development.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Vet Tech Assistant
Noah-s Ark Animal Hospital
Brentwood, TN
05.1999 - 06.2001
- Administered medications and vaccinations as prescribed by a veterinarian.
- Provided support for surgeries, including prepping the animal and surgical area.
- Assisted veterinarians in examining and treating animals.
- Answered phone calls from clients inquiring about their pets' health status or scheduling appointments.
- Handled post-operative care duties such as changing dressings or providing medication reminders.
- Cleaned and sterilized instruments used in medical procedures according to established protocols.
- Maintained accurate records of patient treatments and progress notes.
- Ensured proper handling of animals when transferring them from cages to examination tables or other areas within the clinic.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Performed physical examinations and recorded weight, temperature and other vitals.
Education
GED -
Fugazzi
Nashville, TN05.1989
Skills
- Hiring and Training
- Team Building and Leadership
- Safe Food Handling
- Attention to Detail
Timeline
Barista Shift Lead
Green Beans Coffee
08.2022 - Current
Medical Delivery Driver
Premiere Medical
02.2018 - 05.2022
CNA
Private Care
06.2001 - 03.2020
Vet Tech Assistant
Noah-s Ark Animal Hospital
05.1999 - 06.2001
GED -
Fugazzi
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