Summary
Overview
Work History
Education
Skills
Timeline
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Layla Tilley

White Plains,MD

Summary

Diligent cashier with a proven track record in excelling in customer service and salesmanship, consistently meeting business needs with flexibility. Eager to learn with aptitude for applying new knowledge with niche for esthetics and trends. Offers excellent communication, organizational, cleanliness, and ability to handle complex problems efficiently in fast-paced and challenging environments.

Overview

3
3
years of professional experience

Work History

Crew Member

Auntie Anne's
03.2022 - Current
  • Took orders, prepared meals, and collected payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Contributed to increased sales by promoting special offers and communicating benefits and specials to customers.
  • Stood for long periods, work with agility, and heavy lifting
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked well with teammates and accepted coaching from management team.
  • Developed rapport with regular customers resulting in increased repeat business due to exceptional customer service provision.

Education

High School Diploma -

North Point High School
Waldorf, MD
05.2024

Skills

  • Customer Service and Salesmanship
  • Teamwork and Collaboration
  • Cash Handling
  • Basic Math Competence
  • Verbal and written communication
  • Complex Problem-Solving
  • Multitasking and Organization
  • Store Opening and Closing

Timeline

Crew Member

Auntie Anne's
03.2022 - Current

High School Diploma -

North Point High School

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Layla Tilley