Layla West

• Prepared specialty beverages according to established recipes and standards.
• Trained new staff on beverage preparation and customer service techniques.
• Managed inventory of ingredients and supplies to ensure product availability.
• Opened and closed independently
• Helped customers, and associates with any issues
• Made sure everything was properly working
• Used POS system/kiosk, and cash handling
• Made toppings, and teas
• Upheld a clean environment
• Provided good customer service in fast paced environments

Responsible for opening and closing shift duties single handedly.

Prepared a variety of boba tea beverages, including classic milk teas, fruit teas and specialty blends, ensuring consistent quality and presentation.

Crafted Filipino inspired foods upon order, not excluding specialty waffle puffs.

Operated POS system to process cash and card transactions quickly and accurately.

Provided excellent customer service in a fast-paced environment.

Maintained a clean environment in the prep areas, seating, and workstations.

Restocked ingredients, cups,milks/teas, and supplies to ensure smooth daily operation.