Laylah Berry
Johns Creek,GA
Summary
Motivated front of house employee with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lazy Dog Restaurant & Bar
09.2025 - Current
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Upsold food and beverage items to increase overall sales revenue for the restaurant.
- Adapted quickly to high-pressure situations during peak dining hours, ensuring smooth operations.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Preschool Teacher's Assistant
Kids R Kids Learning Academy
02.2024 - 11.2024
- Assisted lead teacher in implementing lesson plans and engaging activities for preschool students.
- Supported classroom management by maintaining a positive learning environment and addressing student needs.
- Coordinated daily schedules and ensured smooth transitions between activities for optimal learning experiences.
- Collaborated with teachers to create educational materials that enhance children's developmental skills.
- Adhere to all state and licensing regulations and safety guidelines.
Hostess
Red Robin
10.2022 - 03.2023
- Greeted and seated guests promptly, ensuring a positive first impression.
- Managed waitlists efficiently, optimizing table turnover and guest flow.
- Assisted in maintaining cleanliness and organization of dining area for guest satisfaction.
- Handled guest inquiries and complaints with professionalism, improving overall customer service experience.
- Collaborated with team members to support smooth restaurant operations during peak hours.
Education
Certificate - Phlebotomy
Chattahoochee Technical College
Marietta, GA11-2026
High School Diploma -
Fort Zumwalt East High School
St Peters MO05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Table bussing
- Phone etiquette
- Cleaning and sanitation
- Patience and empathy
Certification
- Alcoholic Beverage Permit, Alpharetta Police Department - Expires 12/09/2026
Timeline
Server
Lazy Dog Restaurant & Bar
09.2025 - Current
Preschool Teacher's Assistant
Kids R Kids Learning Academy
02.2024 - 11.2024
Hostess
Red Robin
10.2022 - 03.2023
Certificate - Phlebotomy
Chattahoochee Technical College
High School Diploma -
Fort Zumwalt East High School