Summary
Overview
Work History
Education
Skills
Timeline
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Layna Wells

Layna Wells

Aubrey,TX

Summary

Proven to excel in high-pressure environments, I leveraged guest service expertise and POS system operation skills at The Blue Line to enhance dining experiences and improve order accuracy. My background as a self-employed photographer and bartender at Social showcases my ability to increase sales through exceptional hospitality service and special event coordination, achieving a significant uptick in customer satisfaction.

Overview

8
8
years of professional experience

Work History

Server and Bartender

The Blue Line
04.2022 - Current
  • Provide courteous, friendly service while multitasking in fast-paced environment.
  • Maintain clean and organized dining area for an enjoyable guest experience.
  • Manage high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Assist in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.

Photographer

Self-Employed
01.2017 - Current
  • Deliver high-quality images under tight deadlines, demonstrating strong time management skills.
  • Took photos of food and beverages that were published in the Kansas City Star, and multiple high-end blogging platforms.
  • Develop strong relationships with clients through clear communication and professionalism.
  • Provide exceptional customer service throughout the entire process from initial consultation to delivery of final products.

Bartender

Social
01.2020 - 08.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Bachelor Of Science - Psychology

Northwest Missouri State University
Maryville, MO
12.2018

Skills

  • Guest service
  • Guest Relations
  • Upselling
  • Order Accuracy
  • Payment Processing
  • Special Event Coordination
  • POS System Operation
  • Hospitality service expertise
  • Cash Handling
  • Food sales and promotion

Timeline

Server and Bartender

The Blue Line
04.2022 - Current

Bartender

Social
01.2020 - 08.2021

Photographer

Self-Employed
01.2017 - Current

Bachelor Of Science - Psychology

Northwest Missouri State University

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Layna Wells