Layne Barbee

Processed and managed billing by verifying insurance coverage and reviewing insurance claims.

Assisted clients with billing and insurance questions, resolving claim disputes and providing clear explanations of account balances.

Conducted audits to identify billing discrepancies, corrected errors, and followed up with insurance companies to ensure timely claim processing.

Handled collections by contacting clients regarding outstanding balances, setting up payment arrangements and maintaining professional and respectful customer service.

Maintained safety and security within the correctional facility by monitoring inmate activities, enforcing facility rules and responding to incidents when necessary.

Assisted with classification process by evaluating inmate behavior, criminal history, current charges, medical/mental health needs, gang activity and helping determine appropriate housing assignments based on security levels.

Conducted regular inspections, counts and security checks to ensure compliance with facility policies and prevented safety risks.

Communicated effectively with inmates and staff to resolve conflict, maintain order and promote safe and controlled environment.

Performed accurate data entry updating inmate records, documenting charges and bonds. Coordinated and scheduled inmates for court appearances, ensuring proper documentation, timely transport arrangements and compliance with legal procedures.