Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Layne Cavanaugh

Mesa,AZ

Summary

Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Server

What's Crackin Cafe
Mesa, AZ
06.2023 - 05.2024
  • Adhered to established sanitation standards at all times while serving food or drinks.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Followed up on guest requests in a timely manner.
  • Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
  • Recorded orders accurately into the Point of Sale system.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.

Restaurant Hostess

Cracker Barrell
Mesa, AZ
03.2021 - 05.2022
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.

Education

Associate of Arts - Criminal Justice

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05-2025

High School Diploma -

Red Mountain High School
Mesa, AZ
05-2022

Skills

  • Menu Memorization
  • Order Taking
  • Drink Preparation
  • Point of Sale (POS) system operations
  • Service prioritization
  • Food safety understanding
  • Detail Oriented
  • Professional Appearance
  • Effective customer upselling
  • Menu Recommendations

Certification

  • Food Handlers Certification
  • Title 4 Liquor Licence

Timeline

Restaurant Server

What's Crackin Cafe
06.2023 - 05.2024

Restaurant Hostess

Cracker Barrell
03.2021 - 05.2022

Associate of Arts - Criminal Justice

Maricopa Community Colleges - Mesa Community College

High School Diploma -

Red Mountain High School

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Layne Cavanaugh