Layne LeBoeuf
Houma,LA
Summary
Accomplished Flight Attendant for almost 2 years in the domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. I am also an Inflight Support Coach who helps new flight attendants evaluate what they learned in training.
Overview
5
5
years of professional experience
Work History
FLIGHT ATTENDANT
FRONTIER AIRLINES
10.2022 - Current
- Currently an Inflight Support Coach
- Able to provide information, guidance and assistance for safety and comfort to passengers on board
- Conduct safety checks before a flight
- Greet and communicate with customers with a smile
- Prepare food and drinks to serve to passengers
- Can demonstrate proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
ASSISTANT MANAGER
PLANET FITNESS
10.2019 - 07.2022
- Delegated tasks to appropriate staff members and monitored performance
- Supported senior managers with day-to-day operational requirements
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities
- Supported recruiting, training and professional development efforts under the direction of leadership
- Adjusted to multiple demands and shifting priorities in fast-paced work environment
- Maintained gym cleanliness.
Education
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION -
FLETCHER TECHNICAL COMMUNITY COLLEGE
Schriever, LA05.2021
Skills
- Passionate about greeting everyone with open arms
- Understanding and compassionate to let customers feel at home
- Create experiences that leaves customers wanting to come back and fly
- Exceed expectations every time
- Detail-oriented
- Superb service
- Approach every interaction with kindness and empathy
Hobbies and Interests
- Deer hunting
- Watching sports
- Being with family
- Working out
- Watching tv
- Flying
Timeline
FLIGHT ATTENDANT
FRONTIER AIRLINES
10.2022 - Current
ASSISTANT MANAGER
PLANET FITNESS
10.2019 - 07.2022
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION -
FLETCHER TECHNICAL COMMUNITY COLLEGE
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