Layni Cirillo
Loxahatchee,FLORIDA
Summary
Offering positive attitude and strong organizational capabilities, with keen interest in legal environments. Conducts tasks with precision and is adept at managing documents and scheduling. Ready to use and develop administrative and communication skills in intern role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beverage Cart Attendant
Killian Greens
09.2023 - 12.2023
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Server
Sobol
11.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Agliolio Italian Bistro & Bar
02.2021 - 06.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Arts - Political Science And Minor in Criminology
University of South Florida
Tampa, FL05-2027
Skills
- Reliability and punctuality
- Excellent customer service
- Cleanliness and sanitation
- Efficient work habits
- Flexible schedule
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Teamwork and collaboration
Certification
Aice Diploma
Timeline
Beverage Cart Attendant
Killian Greens
09.2023 - 12.2023
Server
Sobol
11.2022 - 08.2023
Host
Agliolio Italian Bistro & Bar
02.2021 - 06.2022
Bachelor of Arts - Political Science And Minor in Criminology
University of South Florida
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