Laysha Pon Marquez
server
Tucson,AZ
Summary
Motivated Support/Server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Ermanos Craft Beer And Wine Bar
Tucson, Arizona
08.2024 - 02.2025
- Cultivated warm relationships with regular customers.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Server
Mariscos Chihuahua
02.2020 - 03.2024
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
GED -
Tucson High Magnet School
Tucson, AZ04-2022
Skills
- High volume dining
- Safe food handling
- Professional appearance
- Team collaboration
- Adaptability and flexibility
- Detail-oriented
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Quote
Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming "Wow! What a Ride!"
Hunter S. Thompson
Interests
Film making
Photography
Writing/Drawing
Music
Timeline
Restaurant Server
Ermanos Craft Beer And Wine Bar
08.2024 - 02.2025
Restaurant Server
Mariscos Chihuahua
02.2020 - 03.2024
GED -
Tucson High Magnet School
Similar Profiles
Cody CowenCody Cowen
Restaurant Manager at Ermanos Craft Beer And Wine BarRestaurant Manager at Ermanos Craft Beer And Wine Bar
COOPER WILHELMCOOPER WILHELM
Server/Bartender/kitchen & Administrator at Marina Wine & Craft Beer BarServer/Bartender/kitchen & Administrator at Marina Wine & Craft Beer Bar
David MoraDavid Mora
Founder at Cask And Hammer: Craft Beer And Wine BarFounder at Cask And Hammer: Craft Beer And Wine Bar
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks
Kimberly FigalKimberly Figal
Community Preservation Officer at City of Yorba LindaCommunity Preservation Officer at City of Yorba Linda