Layton Hawkins
Hull ,Illinois
Summary
Dynamic hospitality professional with extensive experience at McAlister's Deli, excelling in staff training and development. Proven track record in optimizing inventory management and enhancing guest relations. Skilled in labor cost control and health compliance, driving operational efficiency and service excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Assistant Hospitality Manager
Gig Harbor Marina
General Manager
McAlister's Deli
Quincy Illinois
05.2023 - Current
- Developed and implemented staff training programs to enhance team performance and service standards.
- Managed inventory levels, optimizing stock control processes to reduce waste and improve profitability.
- Analyzed sales data to identify trends, driving strategic decisions for menu optimization and promotions.
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service.
Assistant Manager
Sweet Jane LCC
Gig Harbor, WA
06.2021 - 10.2022
- Implemented inventory management systems to enhance stock accuracy and reduce waste.
- Trained new team members on customer service protocols and operational procedures.
- Developed strategies for improving product presentation and merchandising in-store displays.
Shift Supervisor
Starbucks
08.2013 - 10.2019
- Trained and mentored new team members on company policies and operational procedures.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Implemented workflow improvements that enhanced efficiency during peak service hours.
- Supervised daily operations to ensure adherence to quality standards and customer service excellence.
Education
High School Diploma -
Keokuk High School
Keokuk, IASkills
- Employee scheduling
- Staff training and development
- Health and safety compliance
- Guest relations management
- Labor cost control
- Fine-dining expertise
- Food safety regulations
Timeline
General Manager
McAlister's Deli
05.2023 - Current
Assistant Manager
Sweet Jane LCC
06.2021 - 10.2022
Shift Supervisor
Starbucks
08.2013 - 10.2019
Assistant Hospitality Manager
Gig Harbor Marina
High School Diploma -
Keokuk High School