Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Lazara Estrada Polo

Hialeah,FL

Summary

Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Ultra Aviation, Miami International Airport
08.2010 - 11.2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided information on flight schedules, gate changes, and airport services.
  • Collaborated with team members to ensure seamless customer experiences.

Education

Bachelor of Science -

Instituto Politécnico
Havana, Cuba
02.1997

Skills

    Customer Service

Timeline

Customer Service Representative

Ultra Aviation, Miami International Airport
08.2010 - 11.2025

Bachelor of Science -

Instituto Politécnico
Lazara Estrada Polo