Lazaria Jennings
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Sales Associate
Food Lion
01.2020 - 02.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Pharmacy Technician
CVS Pharmacy
02.2021 - 12.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Receptionist
Wardell Orthopedics
01.2023 - 03.2023
- Enhanced patient satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing patient satisfaction.
Cake Decorator
Kroger
03.2023 - 11.2023
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Athlete Leader
Suffolk Parks And Recreation
11.2023 - Current
- Improved team performance by developing and implementing effective training programs.
- Achieved personal best times through consistent practice and dedication to improvement.
- Enhanced team cohesion by organizing and participating in team-building activities.
- Collaborated with coaches to develop individualized training plans for optimal performance.
Education
High School Diploma -
Kings Fork High School
350 Kings Fork Rd Suffolk,VA 2343406.2020
Skills
- Data Entry
- Account Updating
- Scheduling
- Prioritization
- Payment Processing
- Service Recommendations
Timeline
Athlete Leader
Suffolk Parks And Recreation
11.2023 - Current
Cake Decorator
Kroger
03.2023 - 11.2023
Receptionist
Wardell Orthopedics
01.2023 - 03.2023
Pharmacy Technician
CVS Pharmacy
02.2021 - 12.2022
Sales Associate
Food Lion
01.2020 - 02.2021
High School Diploma -
Kings Fork High School