Lazaro Canizares
Miami,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
UPS Distribution Center
UPS
10.2023 - Current
- Offloaded trailers in a safe and timely manner.
- Loaded Trailer
- Handle heavy boxes
- Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
- Mentored team members, leading to increased productivity and job satisfaction among staff.
- Improved order accuracy by implementing barcode scanning technology throughout the distribution center.
- Implemented safety protocols for employees, resulting in fewer accidents and improved overall safety record.
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented continuous improvement initiatives that led to streamlined processes and increased overall productivity.
Warehouse Associate
House Of Orishas
01.2022 - Current
- Received and processed incoming shipments, verifying accuracy of items against purchase orders
- Maintained accurate inventory records through manual and computerized systems
- Performed cycle counts to ensure accuracy of inventory levels
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications
- Packed goods for shipment in accordance with customer instructions
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit
- Assisted in loading finished goods onto delivery vehicles as required
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors
- Resolved discrepancies between physical count results and system generated reports
- Packed and labeled merchandise to prepare for loading and shipment to customers
- Received deliveries, scanned packages and updated orders in internal database
Remote Call Center Representative
Pizza Hut
04.2021 - 12.2021
- Pleasantly greeted customers to establishment prior to taking food order
- Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability
- Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants
- Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen
- Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions
- Answered customers' questions about products, prices and availability
- Communicated with customers to assist with order placement and offer updates on status and shipping
- Monitored and tracked customer orders to meet lead times and drive on-time delivery
- Communicated with current customers regarding backorder availability, future inventory and special orders
- Remote Work From Home Position with minimal supervision
Truck Driver Helper
Load And Go, Inc
02.2018 - 02.2021
- Hooked and unhooked trailers from tractor and converter dollies
- Maintained telephone and radio contact with supervisor to receive delivery instructions
- Utilized pallet jacks to load and unload materials off trucks
- Counted number of boxes or units in loading docks to confirm proper completion of work orders
- Secured items in truck by strapping over protective padding
- Checked cargo before transportation and determined if items adhered to proper regulation standards
- Measured temperature of haul and refrigerated area of truck, keeping cold items fresh
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
Education
Certified Stock Market Trader -
Tradovate
07.2023
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL06.2022
Skills
- Customer Service
- Database Research
- System Documentation
- Verbal and Written Communication
- Client Relations
- Information Security
- Conflict Resolution
- Paperwork Processing
- Customer Relations
- Product Sales
- Document Control
- Clerical Support
- Order Fulfillment
- Inbound and Outbound Calling
- Problem Resolution
- Upselling and Cross-Selling
- Positive and Professional
- Microsoft Office Expertise
- Call Center Operations
- Critical Thinking
- Delivery Scheduling
- Active Listening
- Courteous Demeanor
- Inventory Counting
- Order Picking
- Product Verification
- Shipping and Receiving
- Pallet Jack Operations
- Loading and Unloading
- Inventory Organization
- Warehouse Operations
- Shipping and receiving
- Continuous Improvement
Certification
- Certified Stock Market Trader Tradovate 07/2023
Languages
Spanish
Native or Bilingual
Timeline
UPS Distribution Center
UPS
10.2023 - Current
Warehouse Associate
House Of Orishas
01.2022 - Current
Remote Call Center Representative
Pizza Hut
04.2021 - 12.2021
Truck Driver Helper
Load And Go, Inc
02.2018 - 02.2021
High School Diploma -
G. Holmes Braddock Senior High School
Certified Stock Market Trader -
Tradovate
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