Customer Service Representative
- Assisted customers with order placement, ensuring satisfaction and accuracy in requests.
- Handled customer inquiries and complaints, providing timely resolutions to enhance service quality.
- Operated point-of-sale system for efficient transaction processing and cash handling.
- Collaborated with team members to maintain cleanliness and organization of work area.
- Processed online orders, ensuring prompt delivery and adherence to company standards.
- Supported inventory management by restocking supplies based on demand trends observed during shifts.
- Conducted product promotions, effectively communicating offers to increase customer engagement.
- Adapted quickly to fast-paced environment, delivering consistent service during peak hours.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
