Lc Primer
Lynwood ,Illinois
Summary
Dynamic professional with a strong work ethic and proven reliability, excelling at Instacart in online order fulfillment. Recognized for maintaining high customer satisfaction through efficient order selection and timely deliveries. Skilled in mobile payment processing and adept at meeting deadlines, ensuring quality service in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shopper
Instacart
03.2020 - 05.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Driver
Lyft And Uber
02.2017 - 11.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
General Laborer
Elite Staffing
Chicago, IL
04.2016 - 08.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Performed quality checks on products and materials to identify any defects.
- Operated heavy equipment safely to transport materials and complete tasks as required.
Education
GED -
Olive Harvey
Chicago, IL03.2000
Skills
- Strong work ethic
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Cash handling proficiency
- Delivery procedures
- Deadline driven
- Time management
- Reliability
Certification
Forklift reach truck
Timeline
Shopper
Instacart
03.2020 - 05.2025
Driver
Lyft And Uber
02.2017 - 11.2023
General Laborer
Elite Staffing
04.2016 - 08.2018
GED -
Olive Harvey