L’Chaundre Davis
Atlanta,USA
Summary
With a robust background at Fulton County Schools, I excel in office systems management and decision-making, showcasing meticulous attention to detail and policy adherence. Leveraging analytical skills and Microsoft applications, I've significantly enhanced payroll accuracy and streamlined financial processes, achieving a notable reduction in discrepancies and fostering positive stakeholder relationships.
Overview
11
11
years of professional experience
Work History
Payroll Specialist I
Fulton County Schools
Atlanta, USA
01.2021 - Current
- Assist employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database
- Verify and submit timekeeping information for accurate and efficient payroll processing
- Responds to school-based Time Managers inquiries related to timecards and Fair Labor Standards Act (FLSA)
- Resolved payroll discrepancies quickly and successfully while addressing payroll concerns or disputes
- Reduce payroll errors by conducting thorough audits and resolving discrepancies promptly
- Maintained strict confidentiality of all payroll information and records
- Assisted with timecard historical corrections
- Assist Time Managers and employees with
- Managed payroll data entry and processing for all district employees to comply with predetermined company guidelines
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing
- Document, process, and Manage all garnishments for creditors, bankruptcies, student loans, child support orders, and per legal requirements, reducing company liabilities
- Reviews and analyzes all payroll reports, specifically comparison of Net Pay results to identify potential errors, etc
- Processes uploads for Credit Union, Athletic supplements, Title I, Professional Learning, etc
- Collaborate with Human Resources, Accounting, and other departments to confirm payroll accuracy
- Ensure compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting
- Oversee the transition to a new payroll software platform (Employee Express, HRIS, KRONOS, UKG), minimizing downtime during the implementation phase
- Process reductions in pay for overpayment calculation (and notification when required), including clearing all claims created
- Lead training sessions for department staff on new payroll software, enhancing team efficiency and reducing reliance on external technical support
- Assists the Business Analyst in preparation of IRS forms W-2
- Collaborate effectively with district and school personnel, and the general public, and work with diverse groups of people
- Processes transferable days from and to other Georgia districts and eligible state agencies
- Coordinates all system-related testing for Fiscal Services (Payroll and Benefits) including periodic application of SAP support packs, system updates/changes, etc
- Proactively identify opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function
- Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning
- Facilitate cross-departmental collaboration to address payroll-related issues, fostering a team-oriented approach to problem-solving and process improvement
- Analyze and update payroll policies to reflect changing tax laws, safeguarding the company against potential penalties and fines
- Streamline communication with employees regarding payroll changes, using a variety of channels to ensure widespread understanding and compliance
- Optimize payroll system for scalability, enabling the company to efficiently manage an increasing number of employees without sacrificing accuracy
- Perform data entry tasks and maintain accurate records of employee payroll information
- Respond to employee questions and requests for information in a timely and knowledgeable fashion
- Coordinate resolution of payroll discrepancies
- Maintained confidentiality of employee records and payroll information
- Maintained employee confidence and protect payroll operations by keeping information confidential
Account Assistant IV
Fulton County Schools
Atlanta, USA
01.2021 - 12.2021
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills
- Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts
- Processed weekly payroll for all Fulton County Schools employees, ensuring timely and accurate compensation
- Facilitated smoother audits by preparing necessary documentation and supporting materials
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget
- Gathered, evaluated and summarized account data in detailed financial reports
Front Office Manager
IHG Hotels & Resorts
Atlanta, USA
10.2013 - 06.2020
- Company Overview: Brandt Hospitality
- Oversaw daily operations of front desk, ensuring all guest interactions were handled with high professionalism
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods
- Reconciled end-of-day reports to determine accurate billing and payment processing
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities
- Conducted regular staff evaluations, providing constructive feedback and identifying opportunities for professional growth
- Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization
- Developed procedures to establish accurate and organized check-in and check-out processes
- Analyzed performance metrics to identify areas of improvement in front office operations, implementing changes for better efficiency
- Facilitated team meetings to discuss performance goals, guest feedback, and areas for improvement
- Coached employees through day-to-day work and complex problems
- Negotiated with vendors for office supplies, securing cost-effective deals that met our quality standards
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Brandt Hospitality
Para Educator Instructional Assistant
Fulton County Schools
Atlanta, USA
10.2013 - 04.2015
- Built relationships and communicated with parents to provide best learning environment for children
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience
- Established strong relationships with parents through regular communication, fostering a supportive network for student success
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students
- Monitored student progress and adjusted instruction to meet individual needs
- Enhanced student engagement by integrating interactive technologies into lesson plans
- Collaborated with adults and children to provide safe and educational experience
- Developed and implemented engaging lesson plans to keep learner attention
- Utilized innovative teaching strategies to effectively engage students in learning
- Boosted student reading comprehension with targeted literacy interventions
- Adapted teaching methods and materials to meet evolving standards and benchmarks of education system
- Guided students in setting and achieving personal and academic goals
Education
Associate of Science -
Business Management
AtlantaSkills
- Office Systems Management
- Data Reconciliation
- Exceptionally Organized/ Attention To Detail
- Policy Adherence
- Data Auditing Assistance
- Research Support
- Analytical Skills
- Microsoft Applications
- Customer Service
- Decision-Making
- Records Management
- Discrepancy Reconciliation
Timeline
Payroll Specialist I
Fulton County Schools
01.2021 - Current
Account Assistant IV
Fulton County Schools
01.2021 - 12.2021
Front Office Manager
IHG Hotels & Resorts
10.2013 - 06.2020
Para Educator Instructional Assistant
Fulton County Schools
10.2013 - 04.2015
Associate of Science -
Business Management