L. Danielle Hightower
Sonora,CA
Summary
As a driven and experienced pharmacy technician, I aspire to continue to expand my knowledge in a new institute of the pharmaceutical environment. I am eager to continue to bring a talent by continuing a positive structure and willingness to complete individual and organizational tasks. As well as being a detail-oriented team player. In conjunction with maintaining record orders, proper levels of inventory, and providing the safest and quality care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS HEALTH
02.2022 - Current
- Expert with one-on-one patient care to provide the best and safest service
- Advanced knowledge of consulting with insurance companies to complete claims,reconcile payments, and resolve concerns
- Increased overall pharmacy productivity by maintaining sterilized stations to operate pharmaceutical equipment
- Knowledge of the importance of inventory, removal of expired, and disposal procedure
- Knowledge of maximizing efficiency through effective communication
- Dependable assists to the Pharmacist in prioritizing workflow, processing, and delivery of all outside and in house vendors.
Elderly Caregiver
Self-employeed
01.2022 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Dental Assistant Volunteer
Maranatha
04.2018 - 04.2020
- Assisted with dental emergencies promptly, ensuring patient safety and alleviating discomfort.
- Provided exceptional customer service at the front desk by greeting patients warmly upon arrival, answering phone calls professionally, and addressing any questions or concerns promptly.
- Contributed to successful dental procedures by taking high-quality digital X-rays as needed for diagnostic purposes.
- Maintained inventory of dental supplies and materials necessary for daily operations while minimizing waste and expenses.
- Participated in community outreach programs to provide free dental care services to underserved populations, promoting oral health awareness.
- Collaborated with dentists to develop individualized treatment plans, addressing each patient''s unique dental needs.
- Increased patient satisfaction by educating them on proper oral hygiene practices and post-operative care instructions.
- Assisted in training new volunteers and staff members on office protocols, ensuring a smooth transition into the dental clinic environment.
- Gained valuable hands-on experience with various dental specialties including endodontics, periodontics, orthodontics, and pediatric dentistry.
Education
Associate of Arts -
Columbia College
Sonora, CA05.2024
High School Diploma -
Mountain Oaks School
San Andreas, CA06.2019
Skills
- Confidentiality and HIPAA
- Problem-solving skills
- Team Collaboration
- Workflow Optimization
- Prioritization and Organization
- Creative Thinking
- Certified Pharmacy Technician (CPhT)
Personal Information
Title: Pharmacy Technician
Certification
- CPhT - Certified Pharmacy Technician LIC# 195930
Timeline
Pharmacy Technician
CVS HEALTH
02.2022 - Current
Elderly Caregiver
Self-employeed
01.2022 - Current
Dental Assistant Volunteer
Maranatha
04.2018 - 04.2020
Associate of Arts -
Columbia College
High School Diploma -
Mountain Oaks School